Withdrawal Information

1. Right of Withdrawal

You have the right to withdraw from the contract within fourteen days without stating reasons.

The period for making the withdrawal shall be fourteen days from the day on which you or a third party appointed by you who is not the transporter have taken possession of the last goods.

To exercise your right of withdrawal, you need to inform us,

(if you are a non British customer)

iSC GmbH
Eschenstraße 6
94405 Landau/Isar
Germany
Telephone: +49 [0] 9951 959 3000
Fax: +49 [0] 9951 959 1710
Email: info@isc-gmbh.info

(if you are a British customer)

iSC GmbH
DE90000696
Greenford
UB18 7DE
Telephone: 0044 2034991743
Email: info@isc-gmbh.info

about your decision to withdraw from this contract by sending an unequivocal statement (e.g. a letter sent by post or by email). For that purpose, you may use the sample withdrawal form attached, that is, however, not a requirement.

You may also electronically complete and transmit the sample Withdrawal Form or any other unequivocal statement on our website under www.isc-gmbh.info. If you use this option, we will immediately send you a confirmation about the receipt of such withdrawal (e.g. by email).

You can download the sample withdrawal form.

In order to comply with the withdrawal period, it suffices if you send the notification on the exercise of the right of withdrawal before the expiry of the withdrawal period.

2. Consequences of the Withdrawal

If you withdraw from this contract, we must reimburse to you all payments we have received from you, excluding the shipping costs, immediately and within fourteen days from the day on which we have received the notification of your withdrawal from this contract, at the latest. We will use the same means of payment which you used in the original transaction, unless expressly otherwise agreed with you; we will, in no case, charge any fees to you on account of such repayment. We may withhold the repayment until we have received the goods back or until you have submitted evidence that you have returned the goods, whatever occurs first.

You shall immediately return or hand over the goods to us, however within fourteen days from the day on which you notified us about the withdrawal from the contract. That period shall be deemed to be fulfilled, if you send the goods before the expiry of a period of fourteen days. You shall bear the direct costs arising from the return of the goods.

You must only pay for any loss in value of the goods, if such loss in value was caused by any use of the goods by you which was unnecessary for checking the quality, properties and functioning of the goods.

All instructions on withdrawals can also be found in our general terms and conditions of business for consumer under Sec.3 Instruction on Withdrawals.